Friday, November 19, 2010

Sony BDP-S370

So, I finally did it.  I had been putting off getting a Blu-ray DVD player for quite some time, but the prices are way down and the features are getting better day by day, so I figured it was time to jump in.

I did some research, watched the sales, then pounced.  I decided on the Sony BDP-S370 for the feature set and the price tag.  I got it for $129 today, but I plan on re-buying it at Best Buy on "black friday" for $99 and returning it, saving the extra $30.

Now, my HD TV is a bit old.  I bought a Mitsubishi 55" RP HDTV in 2003, so it doesn't have HDMI inputs.  I'm connecting via the component cables.  Not as good as the HDMI, but still not too bad.

So, I hooked it up, which took all of about 5 minutes.  I have ethernet behind my TV, so the WiFi option was not necessary for me.  Within 10 seconds of plugging it in, it informed me of a software update and walked me through a quick setup and update procedure.  Painless.

The on-line content choices are pretty extensive.  First thing I did was go to the YouTube app and browse a few videos.  Using the numeric keys to "type" with was not fun, but doable.  Full-screen playback is excellent.  The content loads quickly and plays flawlessly.

The real reason that I bought the Blu-ray now was to make it easier to display my HD digital video (Flip camera) on the TV, and this player did not disappoint.  I grabbed my 4GB thumb drive and threw a few mp4, m4v and mov files onto it and plugged it in.  It recognized the drive immediately and offered to play the videos, which looked stunning!

Then I made a DATA DVD, burning some of those same files onto the DVD+R disc (note...NOT a Blu-ray disc).  I popped that into the player and again, it recognized the files and could play them in spectacular high def. Absolutely wonderful.

Lastly, I grabbed my Flip camera itself, and plugged it into the player's USB port and voila!  It recognized it and I was again able to play the content directly off the camera in HD!  Outstanding.

The on-line documentation indicates that this is DLNA compliant, but I have not yet figured this part out.  Once I do, I should be able to play my media files directly from the PC, across the network, to my TV.  That's my next challenge.

In short, though I have yet to insert a Blu-ray DVD into this thing, I can already highly recommend this player as a great way to make it easy to watch your home HD video!

Monday, May 3, 2010

Apple QuickTime Bug

So, working for a "to be unnamed" technology company, I recently had the opportunity to build a web based application that utilizes Apple's QuickTime plugin to display live video from various cameras in an account. It was a fairly "vanilla" integration of the QuickTime plugin, utilizing some of the simple javascript methods provided by Apple's software.

On March 30, 2010, Apple released version 7.6.6 of the QuickTime plugin and very soon afterwards, we began receiving calls from our customers stating that our service had "issues" with the 7.6.6 version of QuickTime. We did some quick troubleshooting and found that the javascript method "SetURL()," provided by QuickTime, simply failed to work on a Windows installation of the QuickTime 7.6.6 software. This was a demonstrable fact, evidenced by some simple, straight forward sample code.

So, on or about April 1, I began attempting to contact Apple's technical support services for assistance. I figured there would have to be someone there at Apple that could help me and it shouldn't take long to get in touch with someone who knew something about this. Several phone calls in, after getting transferred and/or referred to a different number several times over, I got someone who gave me some good advice (or so I thought). I should sign up for the Apple Developers program (cost of $100), which would entitle me to the support I was looking for.

So, on Monday, 4/4, I did just that. I signed up, plunking down my money, then called for support. After about 1/2 hour on the phone, I was told that there was no-one there that could support the QuickTime plugin (that Apple writes!!!). I requested, as a result, that my developer program purchase be refunded, which I was assured they would do for me (how sad that I actually took their word for it still).

I was left to attempt to fix the issue on my own. I did submit an Apple bug report which was deemed a "duplicate" and closed as such. Indications are that I can request updates via that report, but so far, 3 requests for updates have yielded absolutely nothing.

About 2 weeks later, when my CC refund did not come through, I reached out to them again, and found that a refund request MUST originate via email, so my refund was not even in progress yet. I sent the obligatory email and then asked for a "corporate" phone number to contact.

After calling there and complaining about all of the above, I got to someone named "Troy" who appeared (key...appeared) to be willing to assist me in troubleshooting. I emailed him my sample page source and even deployed it to a public server. He verified the issue on a Windows machine and said that "he would get back to me." That, my friends was 12 days and at least 3 unfruitful emails requesting an update ago.

It is absolutely mind-boggling to me that a company with a reputation as good as Apple's is could be simply as horrible at customer care and developer support as they apparently are. And I'm STILL waiting for my refund, almost a full month later!!!

In a word, I would simply say, "AWFUL!"

Monday, December 29, 2008

Flip Mino HD

I bought this camera earlier this month and I didn't want to "review" it immediately. Instead, I have used it several times already and I think I have a more objective view of it now. I have several "angles" from which to look at this camera.

My old Mini-DV camcorder was dying and could not be trusted any more (I missed several special occasions, including Christmas 2007 and my daughter's baptism and I don't wish to miss any more). So, I needed to replace it with a new camera. Even though I don't have an HD-DVD authoring system, I still wanted to get some form of HD video, thinking ahead. But I also didn't want to spend much money on a new camera, considering we don't use it that often (3-5 times per year would be my estimate). Up popped the Flip Mino HD. Inexpensive ($229 is what I paid) high-definition video. After giving it some thought, I figured that it was just the right price for me so I jumped in.

My order was processed and shipped quickly and I received my camera in about a little over a week, which included the Thanksgiving holiday, so no complaints there.

The camera was sleek and stylish and extremely small. This is a huge plus to me, since I wanted something ultra-portable. This will help to maximize the use, since I will be able to take it to places that I did not previously wish to bring a bulky video camera and tapes.

So, after receiving the camera, I recorded a few quick videos and I was actually quite impressed with the quality of the video, even indoors. The video was sharp and in normal indoor lighting, there was very little noise apparent. So, as far as the basics of recording digital video, I can say that I am quite happy.

On the downside, and I knew this going in, so it's not a complaint, per-se, there is no optical zoom and only a 2x digital zoom, which is roughly useless, really. The quality of the video suffers fairly dramatically when zooming in, so I wouldn't recommend using it unless you are desperate. Flip chose simplicity and minimalistic design over bells-and-whistles on purpose, and, in my opinion, the loss of zoom was the most dramatic example of this. I knew I could live without it, but it would be the first thing I would request if I were asked.

One other downside is the lack of removable media. The camera has 4GB of fixed flash memory, which is generous enough to store 1 hour of HD video. It would be nice to be able to augment this with additional cards, but for simplicity of design, this has been omitted. Not too bad a problem, but do remember to bring your laptop on vacation with you to download videos and make room for more on the camera.

The FlipShare PC software (MAC/Windows compatible software that acts/behaves EXACTLY the same on each) is functional but not spectacular. The first time you plug the camera in, it installs right off the camera. From then on, when you plug it in, it launches automatically. It is quite intuitive to download videos from the camera and/or play them directly or from your stored library of videos. It automatically organizes them for you based on the month the video was taken.

The software does make it easy to create SIMPLE movies of multiple clips. It can add titles and overlay music to along with the video. You can share video by email or video greeting card, but by far, the thing that they are most excited about at Flip is the ability to share very easily on YouTube or MySpace right from their software.

There is also an option to share the video using other websites, which will build a WMV file of a lower-resolution copy of your video (640x360). This will come in handy for sharing on blogs and other similar sites. The file size is about 1/8 of the original file. For example, a 2:40 video was 197MB in full HD and shrunk down to 29MB for sharing.

If you're serious about video editing and/or making productions out of your recorded video, you will want to have another video production software package, but then, if you're serious, you probably already do. There are about as many bells-and-whistles in the FlipShare software as there are on the camera itself, which is to say, not many.

My overall impression of the camera is that I got a very good value. I'm happy with the video, excited about the ability to share easily and thrilled with the size and portability of this amazing little piece of technology. I would definitely recommend this camera to anyone who wants an inexpensive HD camera to play with. I will effort to record and upload some sample video in various formats in the very near future, so check back here soon for those links.

Saturday, November 22, 2008

SQL Replication - A Good Look in the Mirror

As I explained before, I am working on an upgrade to my company's back-office software suite. Part of this upgrade has been a migration from a legacy database technology (BTrieve) to a more modern one (MS SQL 2005). The changes are obviously stark and glaring, to say the least.

In any case, about 2 years ago, when we first embarked on this upgrade journey, we had investigated, with the help of some consultants, what technology we would be using to provide for high-availability (HA) and high-security of our data and application. At this time, many of the available SQL Server 2005 technologies were presented, including database mirroring, transactional replication, server clustering, etc.

In particular, database mirroring at first looked very promising. Early on, however, we received some advice from one of our highly-respected consultants that fully led us to conclude the mirroring was entirely unsuited for our needs. Several reasons were cited by this individual, the details of which are, at this point, long-forgotten, but suffice it to say that we fully dismissed database mirroring as a viable option for us and did not pursue it one bit after that.

We went head-long down the path of transactional replication with queued updateable subscribers, providing for high security of our data and the ability to point at any available database in the population of participating servers for up-to-date data. This was all working quite well for us until, unfortunately, very late in the game.

Once we began pushing our full production load of transactions on the server, the performance level of this technology became very suspect. In fact, during one test, when we "failed" our application over to the "subscriber" database for primary services, it was quite apparent that the "queued updateable" portion of this technology was woefully inadequate. Each minute that passed, we were falling 30-50 seconds FURTHER behind in transactions, meaning that we could, for all intents and purposes, never switch back, since the data would be horribly outdated. This was, for us, an absolute show-stopper.

What were we to do? We called in experts. We scoured blogs and websites for any assistance we could muster to see what we could have configured wrong to make the performance so poor. But during that effort, I took some to think outside the box and do some "re-investigation" of other technologies.

Database mirroring came back into my view, with fresh eyes this time. I realized that the reasons we had dismissed it in the first place were misunderstandings and misrepresentations. After a few days of research and trial, we moved our efforts to database mirroring.

The option we chose for now was the High Security mode of operation, foregoing the need for the Witness server for now (it can always be added in later). Configuration of the mirrored pair took all of about 3 hours (most of which was recovering from an operator error on my part).

The best part is that the performance of the mirroring is spectacular, even under our load (about 10,000 transactions per minute all day, every day, with peaks that exceed 15,000). We have been able to fail over and back whenever necessary without any degradation of our services whatsoever. The built-in monitoring tools are mature and very relevant.

Overall, my feeling is that when replication "grew up" in the Microsoft SQL Server world, it became mirroring.

Fun with partitions

At work, we are preparing for a major release of a new suite of software to run what we call our "back-office." Essentially, without getting too much into details, I am responsible for a 24x7 network service that is, at least in part, dealing with life-safety and we are planning to swap out the software responsible for this with a new generation of software. All this has to be done without skipping a beat. Lots of preparation has gone into planning this move and we're "this close" to releasing.

We have had a few last-minute gotchas pop up recently, though. One of them is that the people who built our SQL Server machines (64-bit Windows Server 2003) built them in such a way that there was a C-drive partition of 10GB for the operating system and a D-drive partition of 22GB for the applications (not to mention a SAN-based area for data storage). Well, the 10GB of operating system storage just wasn't enough, or at least, didn't seem enough. We had gotten to about 100MB of available space and couldn't do OS updates.

So, we began investigating how we could dynamically and non-destructively change the partition sizes. Our network/server engineer made some tech support calls to HP while I resorted to my old stand-by...experts-exchange. I received many postings with great ideas. Some were saying that 10GB should be big enough. Others were linking me to some freeware tools. Still others to more expensive professional tools. Boy, did I learn a lot!

First, I learned that my C-drive was not so clean. There were "installation" folders for both the original O/S install, as well as the service pack installs, sitting on the C-drive. I was able to move them off by copying them to the D-drive and editing my registry to point to the new folder. (See this site for some specifics on moving the "Service Pack Files" folder - there was a similar copy/edit for the AMD64 folder in the C-drive root). So, after these folders were cleared out, I suddenly had almost 2GB free. Probably enough, but I was not satisfied.

I pursued the route of the gnu-tool for partition editing - GPartEd. This was recommended to me, so I figured I'd give it a shot before plunking down $500 or more on some "professional" package to do the same job.

Download and CD creation was a breeze with the ISO image. Booted to the CD and the tool could not be more intuitive and simple to use. Click here, drag there and boom! the partitions were changing right before my eyes. Shrink one, grow the other...2 hours later, I was ready to reboot and feeling confident.

Um...not so fast. When I booted, I got a message that my C-drive had ZERO free space - this after ADDING 5GB to the partition! And to go along with that, my D-drive was nowhere in sight. GONE! I freed up a LITTLE space (140MB or so) and was able to use the Disk Manger to recover the D-drive, which was still there and healthy, thankfully.

Then I rebooted and upon logging in, I saw that there was a new 7GB "pagefile.sys" file sitting on the C-drive. Somehow, GPartEd must have dropped all this newly created space into that file. I confirmed that I was not using this file (my swap file was on the D-drive) and deleted it. Voila! I'm now swimming in free space on my O/S partition. All this I did on a STAGING server and not one that I was planning on using for our upcoming deployment (thankfully).

I probably will not be using GPartEd on my production server(s), as I just don't think I can trust it (they say you only get ONE first-impression, and while the final result was good, the road there was not great). The 2GB I have free on that machine now will suffice for the foreseeable future and should the need arise to fix that, I will probably bite the bullet and purchase some "professional" software to do the job, though I certainly know that it no guarantee, but at least there's someone at the other end of a tech-support line should something go wrong.

My Newest Printer

For years, I have been a huge fan of the HP line of inkjet printers. I have had the old Deskjet 550C. I have had the 950C. Most recently, I had the 5180 AIO. All of them were pretty-much top-of-the-line printers in their day. And when I first got them, the "photo" quality seemed astounding. Really, it did. Unfortunately, my wife, being a photo-buff, was never all that impressed. She was typically underwhelmed and disappointed with my prints, which meant that all those digital pictures I was taking were sitting on the PC doing nothing.

Well, recently, my 5180 died (stopped recognizing new ink cartridges) and was already out of warranty. So I had a decision to make. HP or not HP, that was the question.

After some research, I decided to part ways with HP and move over to Epson. The Epson Artisan 800, to be exact. I just picked it up today. I'd like to give a first-day, first-impression review. In a word, "stunning!"

The printer setup was pretty much a breeze, though this beast is quite a bit bigger than my old HP, which was a challenge on my space-deprived desk. I managed to fit it in, though. Installation was smooth and error-free. I have it hooked up via USB on my main computer, but also via wired network for my laptop machines (2), which caused no problems. I didn't need to venture into wireless setup, which I assume would have been just as easy.

Printing photos on Epson's best paper in the best mode was, quite simply, the BEST prints I've ever seen come from a personal printer. And the best part came when I showed my wife some of the prints. Her response was a matter-of-fact, "I'm happy with that" statement that almost left me speechless. It was as if I had discovered the Holy Grail!

Now, I have not played with much yet...a scan here, a copy there and a few dozen prints in various quality modes on various papers. I have yet to see anything that I was not impressed with. This printer is absolutely fantastic thus far and I certainly hope it continues. And for the price I paid ($229), I cannot complain one bit.

After one short day, and I certainly hope this doesn't change, I have to whole-heartedly recommend this printer for anyone looking for true photo-house quality prints from their own desktop.

Welcome to Random Acts of Technology

This is the first of what I hope will be quite a few entries in my new blog. But before I go too far, perhaps an introduction is in order first.

My name is Jim and I am a software engineer by trade and a self-proclaimed geek by nature. As long as I can remember, I have been interested in just about anything to do with technology - particularly, things dealing with electronic gadgets and/or software development.

My hope is that this blog will allow me an outlet for some of the information that I have. I foresee that the topics in this blog will be rather eclectic and wide-ranging. Mostly, I hope that the various posts that I make will help and/or educate the reader(s) that may happen by.